Holon, Israel
9 March, 2010
The Manager's Office
"Bon Voyage" Tours
64 Ibn Gvirol Street
Tel Aviv, Israel
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Dear Sir/Madam,
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Furthermore, I was misled to believe that the hotel chosen was luxurious. Much to my disappointment, the service was poor and unkind. When I finally entered my room, I discovered the sheets were unclean and that the doors were broken and could not be locked. Moreover, when I went to the dining room, my hope to receive a fine meal was not fulfilled either.
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To conclude, our guide and accommodation were sub-standard and did not overlap to the promising details your ludicrous brochure contains. Consequently, I request an appropriate compensation within 14 days for the inconvenience I've encountered during my vacation. I believe it is high time you published far more accurate brochures, so that your future customers would not be led astray as I was.
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Keran Auster
Displeased customer
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